AI Front Desk
A front desk that sounds like your business.
The first three seconds of a call decide whether it feels like your business or a call center. PhoneMachine lets you choose the voice, name, tone, and exact opening line your AI receptionist uses — so a caller to your HVAC company hears something different from a caller to a law office, on purpose.
- Answers quickly with your approved greeting and business facts.
- Captures the caller name, reason, urgency, timing, and callback details.
- Creates a clean call record so your team can act without replaying the whole call.
How it works
Custom AI Voice & Greeting
Pick from natural, professional voices, name your receptionist, and write the greeting word for word — or let the AI propose one from your business profile and edit it. Tone guidance (warm, formal, brisk) shapes the whole conversation, not just the opening.
If you run multiple lines or brands, each line gets its own persona: different voice, different greeting, different rules. One system, every brand answered correctly.
Answers quickly with your approved greeting and business facts.
Captures the caller name, reason, urgency, timing, and callback details.
Creates a clean call record so your team can act without replaying the whole call.
FAQ
Common questions
Can I write the exact greeting?
Yes — the opening line is yours word for word, and you can update it any time. Seasonal message? Change it in settings and it’s live on the next call.
What voices are available?
A set of natural, professional voices — you preview them and pick per line. Callers consistently describe them as a sharp front-desk person, not a robot.
Can different lines sound different?
Yes. Each line has its own persona — voice, name, greeting, and tone — so multiple brands or departments answer distinctly on one account.
Can I hear it before going live?
Yes — call your own trial line and iterate until the greeting sounds right. There’s also a public demo at (888) 729-0139.
Ready to test it?