AI receptionist for online stores & ecommerce · live 24/7
AI phone system for ecommerce brands
Handle where-is-my-order calls, return and refund requests, sizing and product questions, address changes, and cancellations without burning out your support inbox or paying a 24/7 agency.
Free to test — no signup or card · 5-minute setup · keep your number
↑ A REAL WEB STORE INTAKE FLOW
TRAINED FOR ONLINE STORES & ECOMMERCE
What the AI handles
on every call.
DTC brands drown in repetitive "where is my package" tickets while the founder is trying to ship product, run ads, and answer pre-purchase sizing questions that actually drive revenue.
Order status / WISMO
Look up order by email or order number via approved integration and read carrier, status, and tracking.
Return, refund, or exchange
Quote return window, condition rules, restocking fee, and route to the returns portal.
Pre-purchase product question
Answer sizing, fit, material, compatibility, and shipping ETA from approved product notes.
Address change or cancellation
Check fulfillment status and route to ops if it has already shipped or been picked.
Account, login, or discount code
Capture the email on file and route to support without resetting passwords on the call.
Subscription change
Pause, skip, swap, or cancel through approved Recharge or subscription tooling.
Plays nice with: Shopify · WooCommerce · Klaviyo · Gorgias · ShipStation · Recharge · ReturnGo
SOUND FAMILIAR?
The calls you’re
losing right now.
Black Friday WISMO flood
The founder watches a 400-ticket Gorgias backlog grow while ads keep running. The AI handles every "where is my order" call with real tracking data and the inbox finally drops.
Pre-sale question that walks
A caller wants to know if a size 9 will fit a wide foot before buying. Voicemail loses the sale; the AI reads the approved fit note and texts the size chart.
Address typo at 11 PM
A customer realizes they shipped to their old apartment. The AI checks fulfillment status and routes urgently to ops before the warehouse picks it.
THE MATH
WISMO and pre-sale calls are the cheapest tickets to automate.
If support costs $4 to $8 per ticket and WISMO is 40 to 60 percent of volume, the AI typically pays for itself in the first month for any store doing real call volume.
From $29/mo with a 7-day free trial. See pricing →
BUILT FOR WEB STORE COMPLIANCE
NO SIGNUP · NO CARD · ~10 SECONDS
Hear it handle a
web store call.
Enter your number and the AI calls you, answering as a demo online stores & ecommerce business. Grill it. Interrupt it. Ask it something weird. That’s the point.
Prefer to dial? (888) 729-0139 — it’s answering right now.
ONLINE STORES & ECOMMERCE QUESTIONS
Fair questions, straight answers.
Order lookup
Pull order via Shopify or WooCommerce by email or order number; read carrier, tracking, and last scan from ShipStation.
Return policy
Window, condition rules, restocking fee, final-sale categories, and who pays return shipping.
Sizing and product notes
Read only from approved product knowledge; do not invent fit, ingredient, or compatibility claims.
Fulfillment cutoffs
Same-day address change and cancel rules based on pick status, not on promises.
Subscription rules
Approved pause, skip, swap, and cancel actions via Recharge or equivalent.
Never-say rules
Do not promise delivery dates, override restocking fees, issue refunds on the call, or hand out discount codes.
Still on the fence? Call (888) 729-0139 and ask the AI itself.
RELATED READING
Go deeper on the phone problem.
Missed Call Statistics: What Unanswered Calls Really Cost Small Businesses
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PRICING & BUYING · 6 MINHow Much Does an AI Receptionist Cost in 2026?
AI receptionist pricing explained: flat monthly plans vs per-call and per-minute billing, what the major services charge, and the hidden costs to watch for.
PLAYBOOKS · 6 MINHow to Never Miss a Business Call Again (Without Hiring Anyone)
A practical playbook for answering every business call: call forwarding setups, ring strategies, after-hours coverage, and when to add an AI receptionist.
YOUR NEXT CALL COULD BE THE ONE
Stop paying for missed calls.
Hear it answer a online stores & ecommerce call in the next sixty seconds.
7-day free trial · cancel anytime · keep your number · live in 5 minutes