Calls & Numbers
Use the number customers already know.
Your phone number is on your trucks, your Google listing, ten years of invoices, and your customers’ contacts. PhoneMachine never asks you to give it up: forward your existing number in minutes, port it in fully, or start fresh with a new local or toll-free line — and you own the number either way.
- Works with a new number, forwarded number, or ported number.
- Routes routine calls to the AI and urgent calls to the right person.
- Keeps recordings, transcripts, voicemails, and line settings organized.
How it works
Keep Your Number
Forwarding is the fastest path: point your current number at PhoneMachine from your existing carrier’s settings and the AI starts answering the same hour, with nothing about your public number changing. Porting moves the number in entirely — one bill, one system — and a guided process handles the carrier paperwork.
Either way there’s no lock-in. The number is yours: if you ever leave, you take it with you.
Works with a new number, forwarded number, or ported number.
Routes routine calls to the AI and urgent calls to the right person.
Keeps recordings, transcripts, voicemails, and line settings organized.
FAQ
Common questions
Can I keep my existing business number?
Yes. Forward it in minutes (fastest), port it in fully, or run both a new line and your old number side by side.
What’s the difference between forwarding and porting?
Forwarding leaves the number with your current carrier and sends calls to PhoneMachine — live in minutes. Porting transfers the number to PhoneMachine entirely, so everything is in one place. Both end with the AI answering your calls.
How long does porting take?
Typically a few business days once the port request is submitted with your current carrier’s account details, and your number keeps working throughout. Forwarding covers you the same day while a port completes.
Do I own the number if I leave?
Yes. Numbers on your account are yours to port out — no hostage-taking.
Ready to test it?