AI Front Desk
Only the right interruptions reach your phone.
Forwarding every call to your cell defeats the point of a receptionist — but so does an AI that never lets a caller reach you. Warm transfer is the middle path: the AI answers, screens the caller, and only rings your phone when the call is worth interrupting for, with a yes/no gate so you decide in the moment.
- Answers quickly with your approved greeting and business facts.
- Captures the caller name, reason, urgency, timing, and callback details.
- Creates a clean call record so your team can act without replaying the whole call.
How it works
Warm Transfers
You define what qualifies — “new customer ready to book,” “emergency at a property,” “anyone asking for Bill” — and the AI handles everything else itself. When a call does qualify, your phone rings with a whispered heads-up about who’s calling and why, and you press to accept or send it back to the AI for a message.
The caller never hears any of it. To them it’s a normal hold-and-connect, handled by a receptionist who clearly knew what she was doing.
Answers quickly with your approved greeting and business facts.
Captures the caller name, reason, urgency, timing, and callback details.
Creates a clean call record so your team can act without replaying the whole call.
FAQ
Common questions
How does the yes/no gate work?
When a qualifying call comes in, your phone rings with a short private announcement of who’s calling and why. Accept to connect; decline and the AI smoothly takes a message instead.
Who decides which calls get transferred?
You do. Transfer rules are yours — urgent issues, hot leads, specific callers, business hours only — and everything else stays with the AI.
What does the caller experience?
A normal “let me connect you” hold. They never know the call was screened or that you had the option to decline.
What if I don’t pick up?
The AI takes over: it captures the message, creates a follow-up task with the caller’s context, and can send you a summary immediately.
Ready to test it?